
Keep the character-led opening, then state the product job before the first click.
The recent Hello Kitty collection emails are bright, character-led and built for fans of the collaboration. The commercial opportunity is to make the product reason just as immediate as the creative excitement: what fits into the bag, where it goes and why this print is the one to buy now.
Three emails were reviewed: the My Melody launch, the Gone Bananas launch and the welcome email. The campaigns create momentum around the collection. The welcome message also gives new subscribers 20% off. The next step is to connect those moments more clearly, so a subscriber arriving from a character-led email quickly lands on the bag or pouch that suits their use case.

Keep the character-led opening, then state the product job before the first click.

Let shoppers choose their bag format from the campaign itself.

Use the first-order offer after a product signal, not as a standalone incentive.
Test a benefit-led product route against the existing collection-led campaign. Compare product-page clicks, add-to-cart rate and first-order conversion. Break results out by bag format, then use the winning route in the welcome follow-up for non-buyers.